Norification to CAPS Users

In accordance with theMay 12, 2021, Executive Order on Improving the Nation’s Cybersecurity, the COA Application Processing System (CAPS) will migrate to a more secure MyAccess environment on May 10, 2022. MyAccess is the validation process utilized to authenticate and identify users who access the CAPS system. During this upgrade, the CAPS system will be offline and not in service.

What do you need to do?

On Monday, May 9, 2022

In anticipation of the system shutdown on May 10, please complete all necessary work in CAPS by Monday, May 9, 11:59PM Eastern Time. Please keep in mind of any upcoming renewals, extensions, or updates to COAs and complete work accordingly as to prevent any delays in work.

On Tuesday, May 10, 2022

The CAPS system will not be in service.

On Wednesday, May 11, 2022

On Wednesday, May 11, 2022, all personnel with an existing CAPS account will need to authenticate under the new MyAccess CIAM system. Please follow the instructions detailed in the attached guide to access the CAPS system for the first time using MyAccess CIAM. Should you require help during this process, please contact the FAA Help Desk at 1-(844)-FAA-MYIT or 1-(844)-322-6948 or via email at helpdesk@faa.gov.

CAPS: COA Application Processing System